Privacy Policy

Effective Date: May 20, 2025

1. Introduction

Welcome to the website of DEVSPACE LIMITED ("we," "us," "our"). We are committed to protecting the privacy and security of the personal information of our website visitors, clients, and potential clients ("you," "your"). This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our website https://www.devspace.world/ (the "Website") and our services.

Please read this Privacy Policy carefully. By using our Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect several different types of information for various purposes to provide and improve our services to you.

A. Personal Data You Provide to Us:

This is information that can be used to identify you directly or indirectly. We collect this when you voluntarily provide it, such as when you:

  • Fill out a contact form or request a quote (e.g., name, email address, phone number, company name, project details).
  • Subscribe to our newsletter or marketing communications (e.g., email address).
  • Communicate with us via email or other channels (e.g., content of your communications).

B. Information We Collect Automatically (Usage Data):

When you visit our Website, we may collect certain information automatically from your device. This information may include:

  • Your Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Information about the device you are using, such as hardware model, operating system, and unique device identifiers.
  • We may collect imprecise location data (e.g., derived from your IP address) to understand where our visitors are coming from.

C. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track the activity on our Website and hold certain information.

For more detailed information on the cookies we use and your choices regarding cookies, please see our Cookie Policy

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our website and services, including to monitor the usage of our Website.
  • To respond to your inquiries, provide quotes, and fulfill your requests for information or services.
  • To send you service-related communications, technical notices, updates, security alerts, and support messages.
  • With your consent where required by law, to send you newsletters, marketing or promotional materials, and other information that may be of interest to you about our services, new offerings, and events. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
  • To understand how our Website is used, to improve its functionality and user experience, and to develop new services.
  • To analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
  • To detect, prevent, and address technical issues, fraud, or security concerns.
  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

4. Legal Basis for Processing Personal Data (Especially for GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

  • We may process your data if you have given us specific consent to use your personal information for a specific purpose (e.g., for marketing communications).
  • We may process your data if it is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing a quote or services).
  • We may process your data when it is reasonably necessary to achieve our legitimate business interests (e.g., to improve our services, for analytics, for security), provided that your interests and fundamental rights do not override those interests.
  • We may process your data where we need to comply with a legal or regulatory obligation.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

6. Disclosure and Sharing of Your Information

We do not sell your Personal Data. We may share your information in the following circumstances:

  • We may employ third-party companies and individuals to facilitate our Website ("Service Providers"), provide the Website on our behalf, perform Website-related services (e.g., hosting, analytics, email delivery, marketing automation, CRM systems), or assist us in analyzing how our Website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • We may disclose your Personal Data where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Website or services.
  • We may disclose your personal information for any other purpose with your explicit consent.

7. Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. International Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the data, including Personal Data, to Hong Kong and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have certain rights regarding your Personal Data:

  • You have the right to request copies of your personal data.
  • You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • You have the right to request that we erase your personal data, under certain conditions.
  • You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • You have the right to object to our processing of your personal data, under certain conditions.
  • You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If we are processing your Personal Data based on your consent, you have the right to withdraw your consent at any time.
  • Including profiling, where it produces a legal effect or similarly significantly affects you.
  • You have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

10. Children's Privacy

Our Website and services are not intended for use by children under the age of 13 (or 16 in certain jurisdictions, e.g., EEA). We do not knowingly collect personally identifiable information from children under 13 (or 16). If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we may also provide a more prominent notice (such as by email notification).

13. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact us by email: info@devspace.world